Diplomatic Relations
We can reopen the conversation. Best if we do the talking this time.
Introductions. Negotiations. Remarkable changes of heart.
LAWYERS, GUNS & MONEY
We don't explain. Neither do you.
An understanding, then01 / THE UNDERSTANDING
We can dispense with the part where this isn't what it looks like.
By the time you require our attention, the situation is rarely simple. There may be attorneys. There may be an embassy. There is almost certainly someone who should have left their phone at home.
Tell us what needs to be different. Your reasons are your business. Making arrangements is ours.
Your account of events is entirely optional.
02 / THE APPROPRIATE MEASURES
Diplomacy where possible.
Other arrangements where necessary.
We can reopen the conversation. Best if we do the talking this time.
Introductions. Negotiations. Remarkable changes of heart.Tell us what they can prove. We can dispense with the rest.
Immaculate counsel. Carefully considered versions of events.Your account specialist is on site. Officially, on holiday.
Sensitive recoveries. Discreet departures. Personal attention.We understand their position. We'd like to hear it in another currency.
Outstanding obstacles. Appropriate incentives.We help important people spend more time with their families. Abroad.
Succession matters. Unexpected retirement opportunities.A lifetime of achievement shouldn't be overshadowed by one well-documented evening.
Private indiscretions. Public misunderstandings.Your Senior Account Specialist will determine the appropriate level of customer care.
03 / SELECTED RESOLUTIONS
Three closed files.
Several open questions.
CLIENT: A VERY IMPORTANT PERSON
A fictional president. An adult-film star. Two conflicting itineraries and a hotel that kept excellent records.
Our client offered to explain. His Senior Account Specialist assured him that would not be necessary.
METHOD: [WITHHELD AT THE REQUEST OF CLIENT SERVICES]
Resolution: The statement was brief. The settlement was not.
TERRITORY: THE FICTIONAL REPUBLIC OF BELVAR
The president-for-life had become a persistent obstacle to our client's interests. His retirement plans were, at the time, nonexistent.
Our Regional Client Liaison arranged a discussion about his future. A future abroad proved unexpectedly appealing.
METHOD: [NOT INCLUDED IN THE CLIENT COPY]
Resolution: A peaceful transition. An exceptional waterfront property.
ENGAGEMENT: A STRATEGIC CONCESSION
Three ministers had rejected our client's proposal on deeply held ethical grounds.
Client Services requested a revised assessment of those grounds. The Finance Department was copied in.
METHOD: [SUBJECT TO AN ENTIRELY SEPARATE INVOICE]
Resolution: Unanimous approval. An encouraging season for luxury real estate.
Open a file to review the client copy. All scenarios are fictional. The discretion is thematic.

04 / PERSONAL ATTENTION
Meet Client Services.
Actually, best if you haven't.
Our team brings an unusual depth of experience to familiar corporate roles. Your Account Specialist knows the right people. Your Regional Liaison knows the exits. Your Customer Success Manager takes the word “success” rather personally.
If anyone asks, you met at a conference.
05 / OFFICIAL ISSUE
We can't discuss the assignment.
We can discuss the dress code.

Signature polo
Appropriate for the meeting. Whatever kind of meeting it becomes.
Our first planned release: a black polo bearing the RSG insignia. Garment selection, embroidery, sizing and pricing are being finalized.
Insignia cap
For field visits that won't appear on the shared calendar.
A proposed addition to Official Issue. Cap style, decoration and availability are still in development.
Messenger bag
For documents, daily essentials and matters best kept to yourself.
A proposed everyday carry piece with the RSG insignia. Bag specifications, decoration and pricing will follow product sampling.
Field notebook
For the minutes of meetings that never took place.
An accessory concept for the collection. Format, cover finish and availability have not yet been confirmed.
We’re finalizing the logo for an embroidery sew-out. A pre-sale is under consideration once the design and sample are approved. No orders or payments are being accepted yet.
REDACTED SOLUTIONS GROUP
Some people have their reasons.
Others have our number.